(1)-734-620-5000         info@dtwsedanservice.com

Policies

POLICIES

Stop over:  $10.00 additional
A stop over within regular route of two destinations and not more than 15 minutes.

Extended Stop: $25.00
An extended stop is a stop which takes you out of the reasonable travel from pick-up, drop-off and shall not exceed 45 minutes in length.

Car seat:  $10.00 additional
24 hours in advance notice required. Please specify the type of car seat.

No show up charges:
Please DON’T leave your pick up place/baggage claim area before you calling us in order to avoid the NO SHOW UP Charges.
If phone lines are busy, please leave a message and allow us 10 minutes to connect you with your designated driver.  
Full fare will be charged for no show ups.

Cancellations:
Cancellations made prior to 2 hours before the scheduled pick up time are without penalty. A cancellation made within 2 hours of the scheduled pick up time is subjected to full service charge.

Service Termination:
The driver may terminate trip services due to inappropriate  manners of the customer. There will a full service charge.

Company is not responsible…

  • for delays or the termination due to weather condition

  • for delays or the termination due to mechanical breakdown of the vehicle

  • for any loss because of service delays or termination due to mechanical breakdown or weather conditions

  • for delays or the termination due to natural disasters

  • delays due to construction and detours

  • delays due to accidents

  • damaged done by independent/sub-contractors

  • for articles left in the vehicle

  • for failure to provide service due to system failure/computer shutdown

-Company is not responsible for any type of damage or loss.
-Alcohol and drug  consumption is prohibited by law. If charged, the customer is responsible for all fines.
-Vehicles cannot be loaded beyond seating capacity.
-Luggage will not be placed on the passenger seats

20% Gratuity will be charged to all prepaid pick ups.
$10 airport fee will apply to pick ups from the airport.
$5 early morning charges may apply from 12am-6am.
Gratuity is mandatory during the hours of 12am-6am.
$10 airport fee may apply to international arrival flights.
Policies and rates subject to change without prior notice